Why Brands need to become PublishersThe session started with a quick overview of the change in the marketing ecosystem and why brands could – and should – set up their own online publishing models. In brief:
- Media is disaggregating – Historically, brands could rely on guaranteed exposure and consumer attention by being present on several limited media outlets. Now with the advent of ‘new media’, there are young personalities and communities developing their own media models that are disrupting the traditional outlets. As such, there is a completely legitimate opening for brands to follow suit. (To read more on our view on The Future of Publishing go here)
- Content is increasingly ‘spreadable’ – Never before has content been so fluid or shareable. Content can come to us through search engines, recommendation or percolate through our social networks. Rather than having to be repurposed or painstakingly edited – branded content can very easily have a multi-channel presence on Pay-Per-Click, social media sites, mobile, email etc
- From Campaigns to Continuous Relationship – Campaigns may raise awareness for a short period and but these peaks of ‘chatter’ drop off as soon as the campaign finishes, ultimately destined to not pick up again until the next campaign is launched. If brands were to regularly publishrelevant, useful and informative or entertaining content in a niche that they could legitimately speak into e.g. Slimfast provides content around healthy living, fitness and weight loss, then they can develop a long-term relationships with their target audience predicated upon trust and utility.
- From Push to Pull – We are no longer in the historic marketing paradigm of ‘interruption marketing’ – where brand sensitisation is enforced by ‘pushing’ repetitive messages – the public has become increasingly adept at tuning-out the noise. However, consumers are more than willing to ‘pulled’ towards a brand if they perceive the brand to be providing something of value or interest which fulfills an informational need or an entertainment need.
“Where brands once had to go through media, and pay, or rent customer attention, they now can deliver information directly to consumers, and are themselves, media organisations” – Andrew Davies, idio